Nov 11

An Event Apart 2008, Day 2, 12:15pm – 1:15pm

Read the previous talk in this series, Implementing Design: Bulletproof A–Z by Dan Cederholm, or view An Event Apart’s Table of Contents

The In-House Designer

Cameron Moll

  • Cameron Moll works for LDS Church and in-house design.
  • He’s excited about having the team be over 30 people and to work with a big team. He had been a freelancer. He can understand how both ways of working go.
  • He’s using “designer” loosely.
  • Designers spend their time 1) doing design (the work), 2) telling people about your design (publicity), and 3) convincing people to let you design (relationships).
  • A key skill for in-house is the ability to influence and draw people in. Your employers are not exactly sold like they are when they are going to go hire an agency.
  • Must build relationships to have the workflow go smoothly. That’s relationships betwen engineers and designers as well.
  • Great designers are also great communicators. Communication (lack thereof) can often be the barrier between greatness and failure. The cake decorating dilemma (Cakewreckers: http://cakewrecks.blogspot.com/)
  • Discussion with a client, spent most of the time discussion color and aesthetics. 
    • He ended up ending the projects and they never used the design. He presented it as it would look. 
    • He wonders what would’ve happened if he just presented functionality first, and then as those discussions are complete, bring in visual.
    • Later, introduce color, introduce layout, etc.
  • The Design Excellence Program
    • Build up the knowledge and capabilities of the designers working for the organization
      • Annual Design review
      • Weekly design reviews – his designers find it to be the most useful thing that they do.
      • Workshops: Fundamentals of Type, HTML/CSS I, HTML/CSS II, First Principles of visual design, design leadership & Communication
      • Design conferences (like An Event Apart!)
      • bit.ly/checklist – checklist from a blind person about accessibility and things that really concern them, as well as other accessibility things
    • Strengthen long-term relationships with others who may influence the work
      • Internal departments
      • Local colleges and universities – the schools need to be teaching designers this CSS/HTML curriculum as well, as they need to understand both aspects of it.
      • Vendor relationships
    • Establish the culture and environment necessary for good design to flourish
      • northtemple.com is his LDS church’s internal blog.
      • Journal of design
    • Establish a culture so that the design can flourish
  • It’s easy to let the environment around us hamper your work, but this is not necessarily so. Surround yourself with inspiration, including at home, or a place where you go to sit. 
  • Telecommute! “Those of you who aren’t [telecommuting], I recommend you do so.” He does it once a week. There’s an article in this month’s Wired that is promoting telecommuting.
  • Uninspiring workplaces are detrimental only if you allow them to be.
  • “I just got dilberted. Again.” If you are not willing to compromise, know when to get out if you must.
  • If you go to freelancing, make sure you have some sort of residual income. A product that you’re selling, or for him the authenticjobs.com website, anything like that.
View the next talk in this series: The Arts & Crafts of Web Design – or What Would William Do? by Curt Cloninger, or skip to An Event Apart’s Table of Contents

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